Privacy Policy

Last updated: 11th April 2025

1. Introduction

This Privacy Policy describes how Trelda ("we," "us," or "our") collects, uses, and shares information about you when you use our website, mobile applications, and other online products and services (collectively, the "Services") or when you otherwise interact with us.

2. Information We Collect

We may collect information about you from various sources, including:

Information You Provide to Us:

    • We collect information you provide directly to us, such as when you create an account, fill out a form, participate in a survey, post content, communicate with us via third-party social media sites, or otherwise communicate with us. This information may

Information We Collect Automatically:

When you access or use our Services, we automatically collect certain information, including:

  • Log Information: We log information about your use of the Services, including your Internet Protocol ("IP") address, browser type, access times, pages viewed, and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Information Collected by Cookies and Other Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your use of the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

3. Use of Information

We may use information about you for various purposes, including to:

    • Provide, maintain, and improve our Services;
    • Provide the Services you request, process transactions, and send you related information, including confirmations and invoices;
    • Send you technical notices, updates, security alerts, and support and administrative messages;
    • Respond to your comments, questions, and requests, and provide customer service;
    • Communicate with you about products, services, offers, promotions, rewards, and events offered by us and others, and provide news and information we think will be of interest to you;
    • Monitor and analyze trends, usage, and activities in connection with our Services;
    • Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests;
    • Facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards;
    • Detect, investigate, and prevent fraudulent transactions and other illegal activities; and
    • Comply with applicable laws, regulations, or legal processes.

4. Sharing of Information

We may share information about you as follows:

    • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
    • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
    • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others;
    • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company; and
    • With your consent or at your direction.
    • We may also share aggregated or anonymized information that does not directly identify you.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure.

6. Your Choices

  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
  • Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
  • Mobile Push Notifications: With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

7. Data Retention

We retain information about you for as long as we have a relationship with you.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete the information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our Services or through other communication methods. Your continued use of the Services after any changes or revisions to this Privacy Policy indicates your agreement with the terms of the revised Privacy Policy.